FAQs
What types of products do you offer?
Reveiller Afriq specializes in a curated selection of luxurious fragrances and stylish apparel. Our offerings include high-quality perfumes, such as the elegant AARIZ fragrance, and fashionable clothing items like the chic Abeza dress, designed to elevate personal style and sophistication.
What is your return and exchange policy?
We do not accept returns or refunds for our products. However, we do offer exchanges for items that meet our exchange criteria. For any questions regarding exchanges, please contact us directly.
How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. We strive to ship all orders within 24 hours of placement. However, please note that orders placed on Federal Holidays will begin processing on the following business day.
What shipping options are available?
We offer various shipping options through Canada Post for both domestic and international orders. Shipping rates and options will be displayed at checkout. Additionally, we provide curbside pickup and local delivery within the Greater Toronto Area (GTA).
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.
Do you offer local delivery?
Yes, we offer local delivery within the GTA. If your location qualifies for delivery, you will see the delivery option available at checkout. We make deliveries on specific days and will notify you when your order is out for delivery.
What should I do if I have specific delivery requests?
If you have specific delivery requests or need assistance with your order, please contact us directly at our email address. We are here to help you with any inquiries you may have.
How can I contact customer service?
You can reach our customer service team via email at reveillerafriq@gmail.com . We are available to assist you with any questions or concerns regarding your order.